1. Discover

Explore business needs, as-is processes, pain points, opportunities, and align all key stakeholders.

2. Define

Define use cases, user personas, user journeys, key tasks, and prioritize requirements with stakeholders.

3. Design

Define the overall UX strategy/UI framework. Create wireframes and prototypes that align with identified user stories, user personas and their tasks.

4. Validate

Test the working prototypes, screens, and workflows with users to gather feedback, ensure usability, and task efficiency.

5. Deliver

Finally, apply SAP Fiori Guidelines and work with development and cross-functional teams to implement the final solution. Provide development guidelines ensuring scalability, and alignment with business goals.